Triage your inbox faster by showing only one panel at a time: the Dispatch inbox or Slack.
Can't install Dispatch in a Slack workspace? You can still use Dispatch.
Press [Esc] then [R] to reply, [A] to send channel message, and [⌘+Shift+\] to react.
Guide to getting Dispatch installed in your Slack workspace.
The Slack admin's guide to installing Dispatch in your team's workspace
Click on the sidebar button at the very top of the Dispatch Title bar to toggle it open/closed. Or press [⌘⇧D].
Every channel has a “Default Inbox” where messages from that channel will go.
Yes, you have a Rule that moves any thread you're mentioned in to the Important Inbox.
Yes, click on a group to expand it and see each individual thread. From there you can take action on one thread at a time.
Find channels and DMs with Jump To – instead of the Slack sidebar.
Press Escape [Esc] to focus the Inbox and Return [⏎] to focus Slack.
This allows a user to cancel or reverse the last one or more commands executed.
Use internal team comments to minimize context-switching while working in shared channels with other workspaces.
Click and drag inboxes to reorder them.
This is how you mark messages as done and remove it from your inbox.
Inboxes are pinned by default, which means they show up at the top of your inbox.
Turn on push notifications and troubleshoot macOS notification issues.
Turn notifications on or off for any inbox.
Dispatch lets you search all of your messages using most of the same criteria that’s available for rules.
Navigate between inboxes with [Tab] and [Shift+Tab]
Hotkey to clear out all open threads in an inbox.
Press ⌘A to select all. From there you can mark all selected threads ✔️ done, or take other bulk actions.
Update inboxes to customize Dispatch to your needs.
This is an example of how you can use snippets
Here's the keyboard shortcut to react to a message
Specify if you’d like your search results to include Open, Snoozed, or Done items.
If you’ve authenticated into multiple workspaces in Dispatch, you can switch in between them.
Move the item out of your inbox temporarily and have it show back up later.
Follow a thread to make all future replies appear in your inbox.
Add a label like discussion-queue to messages that you want to remember to discuss with your team at your next meeting.
Assign threads to teammates to create clear accountability and stop messages from slipping through the cracks.
These are the hotkeys to switch between inboxes.
If you’re into hotkeys, most of your time in Dispatch can be spent with your hands on your keyboard.
Go to the Rules page to bulk update which #channel messages appear in which inboxes
When you’re on your phone, use Slack like the "mobile companion app" to Dispatch on the desktop.
This the the overview of the whole setup guide for Dispatch new user.
The main section of the Search Modal lets you specify search criteria, just like in the Rules Modal.
Tame the chaos of Slack and categorize messages with labels.
Assign messages to team members, label them, and talk about an issue with comments.
Up and down navigations for the inbox panel and the Slack channel.
Click or press [T] to expand and collapse a group of messages in the same channel.
Open the shortcut helper [?]
Choose how to order your inbox: by newest activity, oldest activity, or by channel.
Move an item to a different inbox.
Expanding and collapsing the sidebars.
getting a thread that's marked done back to your inbox
Want to see future replies to a thread that you’ve marked done? We call this “following” a thread.
Here's how to mute future replies to an item.
A few tips to help manage your inbox: Group by Channel, Select All [⌘A], and more.
Rules are IF/THEN statements that you can use to automate your inbox triage.
The inbox that messages in channels will end up in a default inbox.
Add labels, assignments, and comments to any item in your inbox.
The Command Palette is a searchable list of all the commands you can perform right now.
This is how you save the search for future use.
Move an message to a different inbox or move a ✔️Done message back to your Dispatch inbox.
This is the hotkey for opening links.
This is how you move between pinned inboxes
These are keyboard shortcuts for easier navigation.
This is how you expand and collapse side panels
These are the keyboard shortcuts for easier navigation.