Dispatch đ Links makes it much easier to use Slack and Linear together â by linking a Slack thread directly to a Linear issue.
Single panel view
Focus & Selection
Navigation
Basics
Triage your inbox faster by showing only one panel at a time: the Dispatch inbox or Slack.
Use Dispatch with "unmanaged" Slack workspaces
Setup
Can't install Dispatch in a Slack workspace? You can still use Dispatch.
Reply and react keyboard shorcuts
Keyboard Shortcuts
Press [Esc] then [R] to reply, [A] to send channel message, and [â+Shift+\] to react.
Get help installing Dispatch in your Slack workspace
Setup
Guide to getting Dispatch installed in your Slack workspace.
Slack App Guide for Workspace Admins
Setup
The Slack admin's guide to installing Dispatch in your team's workspace
How can I open the Slack sidebar?
FAQ
Click on the sidebar button at the very top of the Dispatch Title bar to toggle it open/closed. Or press [ââ§D].
How can I change which inbox a message goes to?
FAQ
Inboxes
Notifications
Rules
Every channel has a âDefault Inboxâ where messages from that channel will go.
If Iâm @mentioned in a Muted channel, will I see it?
FAQ
Rules
Notifications
Yes, you have a Rule that moves any thread you're mentioned in to the Important Inbox.
If I have multiple open messages in a channel, can I take action on one at a time?
FAQ
Yes, click on a group to expand it and see each individual thread. From there you can take action on one thread at a time.
Authentication
Setup
Jump To [âK]
Navigation
Keyboard Shortcuts
Find channels and DMs with Jump To â instead of the Slack sidebar.
Can I switch focus between the Inbox and Slack?
FAQ
Keyboard Shortcuts
Focus & Selection
Press Escape [Esc] to focus the Inbox and Return [â] to focus Slack.
Undo [âZ]
Dispatch Actions
Basics
This allows a user to cancel or reverse the last one or more commands executed.
Internal Comments
Collaboration & Teamwork
Comments
Use internal team comments to minimize context-switching while working in shared channels with other workspaces.
Reorder inboxes
Inboxes
Click and drag inboxes to reorder them.
Mark Done [âE]
Dispatch Actions
Basics
This is how you mark messages as done and remove it from your inbox.
Pin and un-pin inboxes
Inboxes
Inboxes are pinned by default, which means they show up at the top of your inbox.
Enable Desktop Notifications
Notifications
Setup
macOS
Turn on push notifications and troubleshoot macOS notification issues.
Notifications and Dock count
Inboxes
Notifications
Turn notifications on or off for any inbox.
Searching and Saved Searches
Search
Saved Search
Overview
Dispatch lets you search all of your messages using most of the same criteria thatâs available for rules.
Switch between inbox views
Keyboard Shortcuts
Inboxes
Navigation
Navigate between inboxes with [Tab] and [Shift+Tab]
Is there a hotkey to clear out all open threads in an inbox?
FAQ
Hotkey to clear out all open threads in an inbox.
Select All, Bulk Action [âA]
Keyboard Shortcuts
Basics
Press âA to select all. From there you can mark all selected threads âď¸ done, or take other bulk actions.
Create, edit, and delete inboxes
Inboxes
Update inboxes to customize Dispatch to your needs.
Rules Overview
Rules
Overview
Rules are one of the most powerful features of Dispatch that let you use a comprehensive set of conditions to automatically triage messages as they come in.
Snippets
Examples
Collaboration & Teamwork
Labels
This is an example of how you can use snippets
React to a message [ââ§\]
Keyboard Shortcuts
Here's the keyboard shortcut to react to a message
Search Status: Open, Done, Snoozed
Search
Saved Search
Specify if youâd like your search results to include Open, Snoozed, or Done items.
Switch workspaces [â1], [â2], âŚ
Navigation
Keyboard Shortcuts
If youâve authenticated into multiple workspaces in Dispatch, you can switch in between them.
Snooze [âH]
Dispatch Actions
Basics
Move the item out of your inbox temporarily and have it show back up later.
Follow / Unfollow [F]
Dispatch Actions
Basics
Follow a thread to make all future replies appear in your inbox.
Discussion queue
Examples
Collaboration & Teamwork
Labels
Add a label like discussion-queue to messages that you want to remember to discuss with your team at your next meeting.
Assignment [W]
Assignment
Collaboration & Teamwork
Assign threads to teammates to create clear accountability and stop messages from slipping through the cracks.
Is there a hotkey to switch between inboxes? i.e. Important vs Other
FAQ
Keyboard Shortcuts
Navigation
These are the hotkeys to switch between inboxes.
Keyboard Shortcuts & Hotkeys
Keyboard Shortcuts
Overview
If youâre into hotkeys, most of your time in Dispatch can be spent with your hands on your keyboard.
Bulk-update Default Inboxes
Rules
Inboxes
Go to the Rules page to bulk update which #channel messages appear in which inboxes
Do I still use Slack on mobile / on my phone?
FAQ
When youâre on your phone, use Slack like the "mobile companion app" to Dispatch on the desktop.â
Dispatch New User Setup Guide
Overview
Basics
This the the overview of the whole setup guide for Dispatch new user.
Search criteria
Search
The main section of the Search Modal lets you specify search criteria, just like in the Rules Modal.
Labels [âL]
Labels
Collaboration & Teamwork
Tame the chaos of Slack and categorize messages with labels.
Support requests
Examples
Collaboration & Teamwork
Assignment
Assign messages to team members, label them, and talk about an issue with comments.
Go Up & Down [J] and [K]
Navigation
Up and down navigations for the inbox panel and the Slack channel.
➠Expand and ⸠Collapse
Basics
Navigation
Inbox Items
Click or press [T] to expand and collapse a group of messages in the same channel.
Shortcut Helper
Keyboard Shortcuts
Basics
Open the shortcut helper [?]
Sort the Inbox
Navigation
Basics
Choose how to order your inbox: by newest activity, oldest activity, or by channel.
Move a single item from one inbox to another
Dispatch Actions
Basics
Move an item to a different inbox.
Expand/Collapse sidebars
Basics
Expanding and collapsing the sidebars.
Can I get a thread that I've marked done back in my inbox?
FAQ
getting a thread that's marked done back to your inbox
Can I get notified of replies to a thread?
FAQ
Want to see future replies to a thread that youâve marked done? We call this âfollowingâ a thread.
Mute [âM]
Dispatch Actions
Here's how to mute future replies to an item.
How can I group all open inbox items by channel?
Focus & Selection
Inbox Items
FAQ
A few tips to help manage your inbox: Group by Channel, Select All [âA], and more.
What are Rules?
Rules
FAQ
Rules are IF/THEN statements that you can use to automate your inbox triage.
Default Inboxes
Inboxes
Rules
The inbox that messages in channels will end up in a default inbox.
Labels, Assignment, and Comments
Labels
Assignment
Comments
Overview
Collaboration & Teamwork
Add labels, assignments, and comments to any item in your inbox.
Command Palette [âP]
Basics
The Command Palette is a searchable list of all the commands you can perform right now.
Saved searches
Saved Search
This is how you save the search for future use.
Is there a way to add a message to an inbox manually?
FAQ
Inbox Items
Move an message to a different inbox or move a âď¸Done message back to your Dispatch inbox.
Open links [âO]
Keyboard Shortcuts
This is the hotkey for opening links.
Switch Inboxes [Tab]
Navigation
This is how you move between pinned inboxes
Go-to Inbox [G then I]
Keyboard Shortcuts
Navigation
These are keyboard shortcuts for easier navigation.
Expand & collapse side panels
Navigation
This is how you expand and collapse side panels
Go-To
Navigation
Keyboard Shortcuts
These are the keyboard shortcuts for easier navigation.