Setup
đ Enable Dispatch notifications
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Essentials
➠Expand and ⸠Collapse channels
Messages in your inbox are grouped by channel.
Press [T] to expand/collapse a channel.
[Shift+T] to to expand/collapse all channels in your inbox.
Find a channel or DM
đĄ Find channels and DMs with Jump To [âK] instead of the Slack sidebar.
Go left and right â
Easily switch focus between Slack and the Dispatch inbox.â
Return [â] goes â to Slack
Escape [Esc] goes â to Dispatch
Go up and down the inbox â
Easily navigate up and down the inbox with [J] and [K].
Open Slack Sidebar
Expand and collapse the Slack sidebar to access settings, or join a Huddle [â+Shift+D].
Sort the Inbox
You can sort your inbox by...
Channel
Channels with the most recent activity will be listed at the top of the inbox.
Newest
Threads with the most recent activity will be listed at the top of the inbox.
Oldest
Threads with the oldest activity will be listed at the top of the inbox.
đĄ Newest is helpful when you want to see the most recent messages across channels.
Switch Inboxes
Move between the inboxes with [Tab] and [Shift+Tab]
đ§š Select All, Bulk Action [âA]
Select All and bulk action.
- Press âA three times to cycle through #channel â Slack Workspace â Inbox
- Once youâre selecting all open items, press  ââď¸Mark all doneâ
âCommand Palette [âP]
The Command Palette is a searchable list of all the commands you can perform. Open it with [âP].
đ§° Open the command palette to Discover new features in Dispatch.
Inboxes
Update a #channelâs Default Inbox
You can easily change a #channelâs Default Inbox
âGo-to Inbox
Quickly go-to an inbox view with keyboard shortcuts:
Important Inbox [G then I]
Done messages [G then E]
âSnoozed messages [G then H]
Sent messages [G then T]
đ Use [G then I] as your Home shortcut, to get back to your Important Inbox.
âEdit Inboxes
Edit or delete the inbox by hovering over it in the sidebar, clicking the ellipsis button, and choosing an option.
Help
Shortcut Helper
Open the shortcut reference guide by pressing [?]
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đ¤ˇââď¸ Still have questions?
Send us a message in our shared Slack channel or email us.
Weâre always happy to jump on a quick call to walk you through your setup.
FAQ
How can I open the Slack sidebar?
Click on the sidebar button at the very top of the Dispatch Title bar to toggle it open/closed. Or press [ââ§D].
What are Rules?
Rules are IF/THEN statements that you can use to automate your inbox triage.
Can I get notified of replies to a thread?
Want to see future replies to a thread that youâve marked done? We call this âfollowingâ a thread.
Do I still use Slack on mobile / on my phone?
When youâre on your phone, use Slack like the "mobile companion app" to Dispatch on the desktop.â
Is there a hotkey to clear out all open threads in an inbox?
Hotkey to clear out all open threads in an inbox.
Can I switch focus between the Inbox and Slack?
Press Escape [Esc] to focus the Inbox and Return [â] to focus Slack.
Is there a way to add a message to an inbox manually?
Move an message to a different inbox or move a âď¸Done message back to your Dispatch inbox.
How can I group all open inbox items by channel?
A few tips to help manage your inbox: Group by Channel, Select All [âA], and more.
Can I get a thread that I've marked done back in my inbox?
getting a thread that's marked done back to your inbox
Is there a hotkey to switch between inboxes? i.e. Important vs Other
These are the hotkeys to switch between inboxes.
If Iâm @mentioned in a Muted channel, will I see it?
Yes, you have a Rule that moves any thread you're mentioned in to the Important Inbox.
If I have multiple open messages in a channel, can I take action on one at a time?
Yes, click on a group to expand it and see each individual thread. From there you can take action on one thread at a time.
How can I change which inbox a message goes to?
Every channel has a âDefault Inboxâ where messages from that channel will go.