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How can I change which inbox a message goes to?

  • FAQ
    Inboxes
    Notifications
    Rules
Every channel has a Default Inbox where messages from that channel will go.

Here’s how you can easily update a channel’s Default Inbox from Other to Important.

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Learn more about Default Inbox Settings

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Click on the sidebar button at the very top of the Dispatch Title bar to toggle it open/closed. Or press [⌘⇧D].

If I’m @mentioned in a Muted channel, will I see it?

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Yes, you have a Rule that moves any thread you're mentioned in to the Important Inbox.

If I have multiple open messages in a channel, can I take action on one at a time?

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Yes, click on a group to expand it and see each individual thread. From there you can take action on one thread at a time.

Can I switch focus between the Inbox and Slack?

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Press Escape [Esc] to focus the Inbox and Return [⏎] to focus Slack.

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Inboxes

Click and drag inboxes to reorder them.

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Inboxes

Inboxes are pinned by default, which means they show up at the top of your inbox.

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macOS

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Notifications

Turn notifications on or off for any inbox.

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Keyboard Shortcuts
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Navigate between inboxes with [Tab] and [Shift+Tab]

Is there a hotkey to clear out all open threads in an inbox?

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Hotkey to clear out all open threads in an inbox.

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Inboxes

Update inboxes to customize Dispatch to your needs.

Is there a hotkey to switch between inboxes? i.e. Important vs Other

FAQ
Keyboard Shortcuts
Navigation

These are the hotkeys to switch between inboxes.

Bulk-update Default Inboxes

Rules
Inboxes

Go to the Rules page to bulk update which #channel messages appear in which inboxes

Do I still use Slack on mobile / on my phone?

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When you’re on your phone, use Slack like the "mobile companion app" to Dispatch on the desktop.‍

Can I get a thread that I've marked done back in my inbox?

FAQ

getting a thread that's marked done back to your inbox

Can I get notified of replies to a thread?

FAQ

Want to see future replies to a thread that you’ve marked done? We call this “following” a thread.

How can I group all open inbox items by channel?

Focus & Selection
Inbox Items
FAQ

A few tips to help manage your inbox: Group by Channel, Select All [⌘A], and more.

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Rules
FAQ

Rules are IF/THEN statements that you can use to automate your inbox triage.

Default Inboxes

Inboxes
Rules

The inbox that messages in channels will end up in a default inbox.

Is there a way to add a message to an inbox manually?

FAQ
Inbox Items

Move an message to a different inbox or move a ✔️Done message back to your Dispatch inbox.