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What are Rules?

  • Rules
    FAQ

Rules are IF/THEN statements that you can use to automate your inbox triage.

For example:

IF channel_type is (DM or Goup DM)
THEN move to Important inbox

Find them in the bottom-left of your sidebar

‍

Keep in mind that rules are evaluated in order.

Use the up/down arrows to re-order your rules if needed.

Related Articles

How can I open the Slack sidebar?

FAQ

Click on the sidebar button at the very top of the Dispatch Title bar to toggle it open/closed. Or press [⌘⇧D].

How can I change which inbox a message goes to?

FAQ
Inboxes
Notifications
Rules

Every channel has a “Default Inbox” where messages from that channel will go.

If I’m @mentioned in a Muted channel, will I see it?

FAQ
Rules
Notifications

Yes, you have a Rule that moves any thread you're mentioned in to the Important Inbox.

If I have multiple open messages in a channel, can I take action on one at a time?

FAQ

Yes, click on a group to expand it and see each individual thread. From there you can take action on one thread at a time.

Can I switch focus between the Inbox and Slack?

FAQ
Keyboard Shortcuts
Focus & Selection

Press Escape [Esc] to focus the Inbox and Return [⏎] to focus Slack.

Is there a hotkey to clear out all open threads in an inbox?

FAQ

Hotkey to clear out all open threads in an inbox.

Is there a hotkey to switch between inboxes? i.e. Important vs Other

FAQ
Keyboard Shortcuts
Navigation

These are the hotkeys to switch between inboxes.

Bulk-update Default Inboxes

Rules
Inboxes

Go to the Rules page to bulk update which #channel messages appear in which inboxes

Do I still use Slack on mobile / on my phone?

FAQ

When you’re on your phone, use Slack like the "mobile companion app" to Dispatch on the desktop.‍

Can I get a thread that I've marked done back in my inbox?

FAQ

getting a thread that's marked done back to your inbox

Can I get notified of replies to a thread?

FAQ

Want to see future replies to a thread that you’ve marked done? We call this “following” a thread.

How can I group all open inbox items by channel?

Focus & Selection
Inbox Items
FAQ

A few tips to help manage your inbox: Group by Channel, Select All [⌘A], and more.

Default Inboxes

Inboxes
Rules

The inbox that messages in channels will end up in a default inbox.

Is there a way to add a message to an inbox manually?

FAQ
Inbox Items

Move an message to a different inbox or move a ✔️Done message back to your Dispatch inbox.