Rules are IF/THEN statements that you can use to automate your inbox triage.
For example:
IF channel_type is (DM or Goup DM) THEN move to Important inbox
Find them in the bottom-left of your sidebar
Keep in mind that rules are evaluated in order.
Use the up/down arrows to re-order your rules if needed.
Related Articles
How can I open the Slack sidebar?
FAQ
Click on the sidebar button at the very top of the Dispatch Title bar to toggle it open/closed. Or press [⌘⇧D].
How can I change which inbox a message goes to?
FAQ
Inboxes
Notifications
Rules
Every channel has a “Default Inbox” where messages from that channel will go.
If I’m @mentioned in a Muted channel, will I see it?
FAQ
Rules
Notifications
Yes, you have a Rule that moves any thread you're mentioned in to the Important Inbox.
If I have multiple open messages in a channel, can I take action on one at a time?
FAQ
Yes, click on a group to expand it and see each individual thread. From there you can take action on one thread at a time.
Can I switch focus between the Inbox and Slack?
FAQ
Keyboard Shortcuts
Focus & Selection
Press Escape [Esc] to focus the Inbox and Return [⏎] to focus Slack.
Is there a hotkey to clear out all open threads in an inbox?
FAQ
Hotkey to clear out all open threads in an inbox.
Rules Overview
Rules
Overview
Rules are one of the most powerful features of Dispatch that let you use a comprehensive set of conditions to automatically triage messages as they come in.
Is there a hotkey to switch between inboxes? i.e. Important vs Other
FAQ
Keyboard Shortcuts
Navigation
These are the hotkeys to switch between inboxes.
Bulk-update Default Inboxes
Rules
Inboxes
Go to the Rules page to bulk update which #channel messages appear in which inboxes
Do I still use Slack on mobile / on my phone?
FAQ
When you’re on your phone, use Slack like the "mobile companion app" to Dispatch on the desktop.
Can I get a thread that I've marked done back in my inbox?
FAQ
getting a thread that's marked done back to your inbox
Can I get notified of replies to a thread?
FAQ
Want to see future replies to a thread that you’ve marked done? We call this “following” a thread.
How can I group all open inbox items by channel?
Focus & Selection
Inbox Items
FAQ
A few tips to help manage your inbox: Group by Channel, Select All [⌘A], and more.
Default Inboxes
Inboxes
Rules
The inbox that messages in channels will end up in a default inbox.
Is there a way to add a message to an inbox manually?
FAQ
Inbox Items
Move an message to a different inbox or move a ✔️Done message back to your Dispatch inbox.