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Teamwork

If I’m @mentioned in a Muted channel, will I see it?

  • FAQ
    Rules
    Notifications

Yes! We give you a Rule that overrides this Default Inbox.

Here's what the rule does:

IF the message includes an @mention
THEN move that to your Important inbox, and notify you.

Learn more about Rules here.

Related Articles

How can I open the Slack sidebar?

FAQ

Click on the sidebar button at the very top of the Dispatch Title bar to toggle it open/closed. Or press [⌘⇧D].

How can I change which inbox a message goes to?

FAQ
Inboxes
Notifications
Rules

Every channel has a “Default Inbox” where messages from that channel will go.

If I have multiple open messages in a channel, can I take action on one at a time?

FAQ

Yes, click on a group to expand it and see each individual thread. From there you can take action on one thread at a time.

Can I switch focus between the Inbox and Slack?

FAQ
Keyboard Shortcuts
Focus & Selection

Press Escape [Esc] to focus the Inbox and Return [⏎] to focus Slack.

Enable Desktop Notifications

Notifications
Setup
macOS

Turn on push notifications and troubleshoot macOS notification issues.

Notifications and Dock count

Inboxes
Notifications

Turn notifications on or off for any inbox.

Is there a hotkey to clear out all open threads in an inbox?

FAQ

Hotkey to clear out all open threads in an inbox.

Rules Overview

Rules
Overview

Rules are one of the most powerful features of Dispatch that let you use a comprehensive set of conditions to automatically triage messages as they come in.

Is there a hotkey to switch between inboxes? i.e. Important vs Other

FAQ
Keyboard Shortcuts
Navigation

These are the hotkeys to switch between inboxes.

Bulk-update Default Inboxes

Rules
Inboxes

Go to the Rules page to bulk update which #channel messages appear in which inboxes

Do I still use Slack on mobile / on my phone?

FAQ

When you’re on your phone, use Slack like the "mobile companion app" to Dispatch on the desktop.‍

Can I get a thread that I've marked done back in my inbox?

FAQ

getting a thread that's marked done back to your inbox

Can I get notified of replies to a thread?

FAQ

Want to see future replies to a thread that you’ve marked done? We call this “following” a thread.

How can I group all open inbox items by channel?

Focus & Selection
Inbox Items
FAQ

A few tips to help manage your inbox: Group by Channel, Select All [⌘A], and more.

What are Rules?

Rules
FAQ

Rules are IF/THEN statements that you can use to automate your inbox triage.

Default Inboxes

Inboxes
Rules

The inbox that messages in channels will end up in a default inbox.

Is there a way to add a message to an inbox manually?

FAQ
Inbox Items

Move an message to a different inbox or move a ✔️Done message back to your Dispatch inbox.