Knowledge Base

Click on the sidebar button at the very top of the Dispatch Title bar to toggle it open/closed. Or press [⌘⇧D].

Rules are IF/THEN statements that you can use to automate your inbox triage.

Want to see future replies to a thread that you’ve marked done? We call this “following” a thread.

When you’re on your phone, use Slack like the "mobile companion app" to Dispatch on the desktop.‍

Hotkey to clear out all open threads in an inbox.

Press Escape [Esc] to focus the Inbox and Return [⏎] to focus Slack.

Move an message to a different inbox or move a ✔️Done message back to your Dispatch inbox.

A few tips to help manage your inbox: Group by Channel, Select All [⌘A], and more.

getting a thread that's marked done back to your inbox

These are the hotkeys to switch between inboxes.

Yes, you have a Rule that moves any thread you're mentioned in to the Important Inbox.

Yes, click on a group to expand it and see each individual thread. From there you can take action on one thread at a time.

Every channel has a “Default Inbox” where messages from that channel will go.